We are available 24 hours for emergency eyecare. One of our doctors is always on call. They can be reached after hours by simply calling our office (704) 853-3937 and follow the instructions to reach the doctor on call.
What is an eye emergency?
An eye emergency is an event where eyesight is at risk. Events that risk eyesight require prompt treatment to prevent vision loss. Eye emergencies are common.
The following symptoms require contacting us immediately:
- Chemical contact with eye or face
- Severe eye, head or face injury
- Sudden loss of all or part of your vision
- Bulging eye
- Painful eye
- Onset of flashing lights, floaters, or a noticeable increase in the amount of flashes and floaters
- Appearance of a “veil”, or curtain across the field of vision
- Sudden changes in pupil size
- Eye that is sensitive to light
- Foreign body in the eye
- Double vision
- Post-operative patients with pain in or around the eye, infectious discharge, increased redness, or decreased vision (in either eye)
The following symptoms require contacting us as soon as possible:
- Red eye
- Sensation of a foreign body present
- Excessive tearing
- Presence of pus or crusting